Under what circumstances are returns unconditionally accepted?
Are unwanted items accepted for return?
How long do I have to request a return?
How long do I have to return my purchase? Your purchase must be received by the Shipping Carrier no later than the 6th day following delivery.
How do I initiate a return?
Unwanted items – The refund amount will be the purchase price of the returned product MINUS the three amounts below:
1.) Actual original shipping costs.
2.) Return shipping costs.
3.) A restocking fee equal to 20% of the returned items purchase price.
Damaged/Defective upon arrival items – Full refund, including the cost of return shipping.
Refunds can only be credited back to the payment method used for the initial purchase.
Product Quality Warranty: BulletBlocker products are warrantied against defects in workmanship for 1 year from purchase date. This includes seams and tears in cloth that are due to faulty materials and workmanship, excluding normal wear and tear and/or abuse. BulletBlocker reserves the right to determine whether product defect is in workmanship, materials, normal wear/tear or abuse. We will make every reasonable effort to make our customers happy. Any remedy is at the sole discretion of BulletBlocker and may include: